Nokia N97 Bugs, Issues and Problems ~ Cell Phone Reviews

Nokia N97 Bugs, Issues and Problems

87

Written on 9:49 AM by poison_ivy

After having a look at a pre-release model of the Nokia N97 (you can check the review by visiting the link), I thought I might have a go at Symbian again and purchase my own N97. I mean, it's been a while since I've had a symbian phone and honestly, I miss the numbing simplicity of Symbian.




Of course, since what I've first seen is a pre-release version, I can't exactly base my next purchase on that phone I've seen so like any other good consumer, I scoured the net for N97 user reviews. At howardforums, they have an official thread of Nokia N97 bugs, issues and problems. Most common issues include the phone bricking after installing some apps...Not a good sign. There are like, 38 pages of issues, I know that most of the conversation doesn't revolve around the N97's bugs but as I browsed through them, it seems like hardware buttons and bricking are the most common problems.

Not a good sign. I'm being turned off as I read through the thread. On the other hand, I always buy my Nokia phones with a warranty so if any of these issues happen, I could always return mine. Anybody else have bugs and issues on their N97?

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87 Comments

  1. barsuk_alex |

    i have an issue with my nokia N97. loose part noise (when i shake the phone). any ideas. HELP!!!

     
  2. amragl |

    Hi, I had the n97 for a week now, and I have to say that is an awesome phone, and I had the n95 8gb before which it has pretty good standards.
    There are quite a few bug on the n97 unfortunately like:
    1.- the know issue of the back light of the screen
    2.- it freezes some times
    3.- signal reception is week comparing with n95 8gb.
    4.- compatibility with backward applications.
    5.- some time is still in silent although profile its been changed to general.
    6.- Internet browsing its ok but not brilliant ( some times pages doesn't load.)

    And that are some issues I have found, but I am pretty sure nokia will fix this in the future (I hope soon). As the Iphone firt time it came out to the market it was a mess and apparently it is ok now.

    Considering nokia as one of the strongest Mobile company they should fix this ASAP as there are other brands doing very competitive phones. Hurry up Nokia!!!!.

     
  3. amragl |

    Hi I am back.
    After some research on the net, I found that the problems that the n97 is having is hardware base, as the little phone memory that gets fill up.
    By freeing up phone memory, some of the issues can be resolved. Of course that after wards you have to keep an eye on the phone memory, which is annoying.
    Unfortunately there is nothing else it can be done, as I said before is a hardware problem.(Don't understand why nokia was so cheap in such a expensive handset.)

     
  4. SSK |

    Eversince i bought my NOkia N 97 , i thought life would be easy ......quote the oppposit e, its more complex now ...thanks to Symbian new version and nokia's upstart attempt at touch phones .....this is defintely NOT a business phone , its a gadget you can play with and keep playing .....
    It does not deliver what it promises ( or lets say what the ads promise )
    I was a great nokia fan so far ( even switched back from a motorola Razor V back to nokia ) , but i guess Nokia just lost one big ( expensive ) fan .....and boy am i going all over town with this ......wait till Nokia hears about it .
    Nokia N 97 can be explained in two simples words ;; IT SUCKS>..

     
  5. Anonymous |

    I'm also very disappointed with my N97 - the signal quality often drops/sound becomes quiet, its UI is very buggy and I often find it hard just to answer an incoming call with the touchscreen before it goes to voicemail! Even the alarm is buggy - it goes off anywhere between 1 minute and 5-minutes after its due. With the signal and usability issues I feel I need to rely on my N95 for more professional calls.

     
  6. jongkang |

    the phone keeps warning the phone memory is full, i have deleted almost everything from the tiny phone memory but the problem persists. It's annoying and at some extend, it blocks other applications to work. can someone helps me

     
  7. Anonymous |

    I HEAR THAT NOKIA IS HAVING SOME MAJOR PROBLEMS WITH N97 MOTHERBOARD AND THE PRODUCTION OF NEW SETS HAVE BEEN STOPPED NOW.ANY BODY AWARE OF SUCH NEWS?

     
  8. Anonymous |

    I have had an n97 since launch and have gradually grown more and more disappointed. Once my 18month contract is up, the Android platform should have matured enough and that's where I will head next.

     
  9. steve_o |

    Hi

    After reading what you have all posted, I wondered if any of you would be able to help with mi N97 problem, What it is, is i'm having problems with the text messages, i'm ok sending them but receiving them is the problem, I only seem to get them when I either send a text message after sending the previous message or when I turn the phone off then on again, now these messages dont come instimatically like they should do, has anyone experienced this or any wors of advice?? My network provider (Orange UK) has sent me an update and after followin their instructions, it hasnt helped

     
  10. Dalon |

    after i select a song to play as my ring tone the song only plays when the phone is unlocked. while it is locked it plays nokia tune instead.

     
  11. Hernan |

    In response to barsuk_alex, I had the same problem, I managed to get a fix and posted it here --> http://www.symbian-freak.com/forum/viewtopic.php?p=517049#517049

     
  12. Anonymous |

    I had a problem with the lense on my n97. The "protective" slider made scratches on the camera lense making the photos blurry at the left side when I used the flash. Do a google search for "n97 scratched lense" to get more info about this.

     
  13. Anonymous |

    I reallly pissed offf! my N97 went off... and it isnt turning on again. i thought it was a battery problem .. but it isnt.. two days ago.. my phone turned warm.. then the battery went off.. now it isnt turning on..!

     
  14. Nmufti |

    I was thinking of buying n97 contract but i think its better not to go for it. So WHY THEY ARE STILL SELLING IT IN MARKET??

     
  15. Anonymous |

    i AM WITH ORANGE AND i WENT TO TO THE SHOP TO UPDATE TO NOKIA N97. i WAS TOLD THAT ORANGE IS NOT DOING IT ANYMORE AND THEY ARE NOT SUPPORTING IT BECAUSE OF SO MANY PROBLEMS IN THE HANDSET. i AM THINKIN OF GETTIN THE NOKIA E71 NOW

     
  16. Anonymous |

    Yeah, I went to my local o2 store who confirmed they are not doing the N97 and Orange are set to dis-continue the N97 too due to too many problems. The Nokia N900 looks good and that is set to launch next month in the UK I think. Will the N900 suffer from teething problems also?

     
  17. sheena |

    my n97 has seemed to grown a crack in the bottom of the screen and overnight it has grown!!! has anybody else had the same problem? now the red and green button dont seem to work! i don't no what to do!

     
  18. Len |

    I had the Nokia phone for 5 weeks before I had to take it back. Initially, the phone was a dream, but my inability to sort out the issue of which memory to use to install got the phone to close to 2MB on the phone memory while the memory of the phone was still over 30GB. I cannot seem to find a solution of telling it to install from the extended memory.
    The phone freezes often, and it has a tendency to refuse to adjust the screen to the way I am viewing it (panorama or standard view).
    When the firmware upgrade was available, I tried it out and that is when the phone bombed out. It froze for more than an hour and when I finally disconnected it, it would not come on. I took the phone back, and it seems the service provider has ordered replcament phones, which indicate that they could not fix the problem. I was almost sold to Nokia, but now, no more Nokia. I have the Navigator which has problems with GPS that never come on, asks me to make a u-turn on the motorway, etc.
    No more Nokia ever again.

     
  19. Len |

    Ever try answering the N97? It seems whenever it rings, the phone locks and there is absolutely nothing you can do to answer the phone. It has cost me lots of money as I have had to call people back.
    Simply not acceptable for such an expensive phone

     
  20. Steve |

    I've had my N97 from day 1, really enjoying it, no problems what so ever. SUggest you visit nokiausers.co.uk and check it out.

     
  21. Anonymous |

    well today i bougth the n97. the funny thing is, when i got home i tried to turn it on but the stupid thing doesn't do anything!!! it just doesn't turn on. its not the battery because it allready should have some power from the factory. and after an hour on the charger is still doesn' do anything. so tomorrow i think ill go back to the store for an explanation or a new n97

     
  22. Tomislav |

    I drop my n97 from 40cm hight my battery and back mask devided from phone, now every time when i try to turn it on it only showes NOKIA and than blocks everything i cannot eaven turn it off, to do that i must devide battery from my cel. Please help...

     
  23. Tomislav |

    i drop my n97 and battery and back mask separated from my cell, now every time when i try to turn it on it only showes NOKIA and than my cel blocks everything i cant eaven turn it off to do that i must pull battery out.
    What should i do PLEASE HELP

     
  24. Anonymous |

    I bought an N97 3 weeks ago. It had multiple problems - when I tried to activate the loudspeaker it disconnected the call, as soon as the screenlight turns off I could not activate it by touching the screen (had to lock and then unlock)and multiple other gremlins. Occasionally it would freeze and I had to turn off the reboot. basically it was like a computer produced late on Friday afetrnoon! So I took it back and the shop swapped it over for a new handset. That handset also had multiple problems so I returned that a week later and they gave me the TJURD handset. Well guess what? Everything was oing fine till I had to turn it off to catch a flight. When i arrived the phone wouldn;t turn on. And never has since. So I'll be back to the shop this week and I think I'll try an iphone this time. It seems they have rushed a good idea to market before it was ready.

     
  25. tmark231 |

    I BOUGHT MY NOKIA N97 THE DAY AFTER I SAW THE ADS. BUT THE PAINFUL PART IS THAT THE MORE I USE THE PHONE THE MORE I GET ANNOYED WITH THE SERVICES, FIRST I COULD NOT VIEW MY PICTURES AND NOW WHENEVER I TRY TO OPEN AN APPLICATION IT SAY MEMORY FULL.. AS I TYPE NOW I WISH I COULD JUST BLOW UP THE COMPANY. SO SO ANNOYING..

     
  26. Anonymous |

    Had my N97 for 5 days and i must say it's not suprised me at all at how bad the phone is, it has all the features first introduced in the n91 and it appears it has all it's faults too, slow sysem response, poor internet, inability to view pictures from it's hard drive (as it keeps forgetting it has a hard drive) and nokia now seems to have had the good idea of stopping you from transfering your contacts off via bluetooth (unless you have another nokia of course, at which you can use their "wonderfull" system sync software which doesn't work either)i used to be a fan of nokia, now i think i'll wait the contact out on this pathetic phone and then go back to my trusted sony ericssons, 4 nokia's 3 faulty handsets, 4 ericssons, 4 problem free handsets

     
  27. Anonymous |

    i have had nokia phones since they came out, and never had a problem with them except this one. I have had the phone for a little over 2 months, the back plate design is terrible, it always feels like its going to break, slow to turn on, slow to go from panoramic view to normal. That is fine i can deal with that but i woke up this morning and pressed snooze once and the thing turned off and would not start up again, took it back today and they are fixing it under warranty and i get a crap hire phone that doesnt even have a camera....its going to take 2 weeks to get back to me and made me late for work....annoyed....not to sure about nokia at this stage see what happens when i get it back.

     
  28. Jake |

    Had this phone for 3 months now. Very disapointed. Memory often runs full. Soft reboots when using maps. Very very buggy user interface, somtimes not very responsive. I could go one and on. Stay away from this phone until Nokia fix the problems, if they can.

     
  29. James |

    I gt my first N97 7 weeks ago now from vodafone and Im up to my 6th replacement handset. All replacements are straight out a a box. Nothing but problems. Freezing, cant answere calls, blacks out, doesn't charge of car charger, cant use real tones as ring tones. Plus other problems that just make life hard... STAY CLEAR OF THE N97...

     
  30. Anonymous |

    Had my phone 2 weeks now. What a pile of poo, keeps freezing, not moving past the loading part of a page, AccuWeather hasn't worked since the fist day, memory keeps saying it's full when there is nothing on there, slow to start up from the off postion. Getting a new one from vodafone tomorrow. I didn't want one, they can keep it just want rid of it.

     
  31. John |

    I have Nokia N97 and it wont work with PC Suite when I try to update contacts on the PC it keeps telling me to restart the application. I do that & it still wot update them. Answering calls is a nightmare too, its a rubbish phone & Nokia should replace all these with working up to date phones for nothing. Customers deserve better treatment & NOKIA reputation is going down the tubes, Vodafone & all the other networks should stop selling rubbish to their customers.

     
  32. John |

    The Nokia N97 is pure shite, it does not work with PC Suite properly, you can NOT update the contacts on your PC. Its a nightmare to navigate the web with, NOKIAs reputation is going down the tubes. They should replace this piece of shit free of charge to all the customers they duped into buying it.

     
  33. Anonymous |

    The Nokia N97 is a pure SHITE phone

     
  34. Anonymous |

    I have an N97 & it is the most useless phone I have ever purchased, it wont work with PC Suite when you update your contacts on the PC. Nokia should refund all the customers they sold this piece of thrash to. As useless as an ash tray on a motorcycle.

     
  35. Anonymous |

    I have a Nokia N97 and I'm VERY disappointed. Nokia made promises and came out with a useless device. It's firmware software is FULL of bugs, it's extremely slow, freezes, Skype is still not included but they said that the Nokia N97 will be shipped with Skype. The worst thing is that Nokia lied and lies about the N97. What they do is simply not telling the truth about their buggy device. I am very disappointed. I've always had Nokia phones, but I'm sure this is my last Nokia phone. Bugs and lies - this is what you can get from Nokia. If you planned to buy an N97, forget it. It sounds great what Nokia tells about the device, but the device is useless.

     
  36. Anonymous |

    to be honest, nokia have ripped off every single person with this, ive had so many problems but i just forgot about it and carried on as i cudnt be assed to get it fixed, now suddenly the music decides to stop playing, well it says its playing but you cant change the sound and there is a new icon like it is playing somewhere else, i thought maybe through a bluetooth sterio but i turned off bluetooth and my battery just keeps dieing so quick, i hate this stupid phone i cant even get the updates either! NEVER GETTING NOKIA AGAIN!!

     
  37. Tim |

    I have an issue with my N97 also, when I'm trying to make a phone call or text message occasionally the camera swithes itself on, the lens cover is firmly closed but the phone doesn't seem to recognise this, anyone got any ideas?

     
  38. dr. osama |

    hi friends,
    the same problems happen with me
    and also delete all things & save others but in message open inbox &in horizontal bar there is topics
    touch it until reach to templates all data saved there you can delete or save in mass memory or in memory card
    you can check phone memory you find it more free spaces

     
  39. Anonymous |

    hi friends, p/z, ive n97 but some problems meet me but i tray to solve it ,aproblem occur when open realplayer give me general system error & video not play, why i dont no, what is the soluation for this problem? thank you

     
  40. chris |

    Had my n97 3 days sorted the few bugs i've come across. when memory full comes up you need to go to phone management and swap the memory locations to mass memory. after upgrade has worked fine no problems. great phone.

     
  41. Anonymous |

    This is definitely the WORST phone ever released.

    List of problems I have encountered with my Nokia N97:

    * Web closes down on it's own
    * Web sh*ts itself as soon as multiple windows open.

    * Loudspeaker is terrible and person I call cannot hear me AT ALL.

    * It has now stopped making calls (shows as calling, but it actually isnt)

    * I can though receive calls, however once I hang up, it still shows the person as calling! and freezes on this screen.

    * It has now stopped loading web pages

    * General glitches:

    Keypad lock: Screen remains locked, even when you try and unlock.

    - Main screen (wallpaper with apps) no longer scrolls across.

    - Signal reception is worse than my 1971 Nokia 3210.

    I DO NOT RECOMMEND ANY ONE GET THIS PHONE, I WOULDNT EVEN BE PAID TO HAVE THIS SH*T PHONE.

    AND NO, I HAVNT DROPPED IT OR ANYTHING.. ITS NOKIA... NO MORE SAID.

    THIS IS OBVIOUSLY A LEMON AND A RUSH-JOB OF A PHONE TO COMPETE WITH THE APPLE IPHONE.

    Nokia N97 score: 0 / 10

     
  42. stebobby13 |

    first thing that went wrong for me was when i unlocked my phone the light would not come on so i had to lock my phone again and unlock it for it to activate....

    My 2nd prob seems also to be another common fault/or prob i need help on....it keeps coming up memory full and i really dont think there is anything else i can delete...please help as im stressed and my phone will have to learn how to fly and swim very quick!!!.
    Thanks guys

     
  43. stebobby13 |

    can someone please please help on the issue with the memory. it keeps flashing up memory low delete or move memory...ive deleted so much stuff and cant move anything else...im at a loss

     
  44. Anonymous |

    i have had this phone two months and had all the above problems i find there are many more such as phonecalls and text not being recieved until phone powered down and up . . Luckily the phone will freeze within day or so forcing u to power down.!the worst prob is the camera lens cover somehow got one or two tiny grains of sand under and totally scratched the lens. love and hate this phone the n95 had its problems but never let me down . . This phone is like an unfaithfull supermodel girlfriend.i would not reccomend this phone to anybody with short tempers or low patience

     
  45. Anonymous |

    Had the n97 for a few weeks now and i love the size and feel of it but the bugs in the software are driving me mad it closes web pages when browsing the charging bar indicator tells me its charging when not plugged in and all 3 off the charger adapters don’t work unless i hold them in why have they changed the charger again

     
  46. daham |

    Worst phone I ever had. The last straw is that the phone refused to start and remain at nokia screen and locked there. To switch off have to remove battery and remain dead. Please help owned this phone for 3 months with dozens of other problems.

     
  47. Anonymous |

    YA THIS PHONE IS A PIECE OF SHIT, A REALLY BIG BULKY ANNOYING STUPID SLOW INEFFICIENT PIECE OF SHIT

    PLEASE IF ANYONE IS CONSIDERING TO BUY THIS PIECE OF SHIT, JUST DON'T...

    I HAVE OWNED AN N93i (AMAZING PHONE), 7610, N95, N73, E71 (GREAT PHONE), AND MANY MORE I CAN'T REMEMBER THEM ALL...

    BUT THE N97 IS THE BIGGEST PIECE OF PURE BULL SHIT THAT NOKIA HAS FUCKING EVER RELEASED

     
  48. Anonymous |

    I JUST GOT IT 3 WEEKS AGO,
    AND ITS ALREADY PLAYING UP!!
    ITS SOO SLOWW, PICTURES AND MUSIC WONT SHOW AT TIMES,FREEZES, DOESNT EVEN RING WHEN SOMEONE CALLS OR YET EVEN LET YOU ANSWER IT!
    TAKES AGESS TO DO THINGS!
    IM TAKIN MINE BACK TOMORO !
    DRIVING ME INSANEEEEEEEE !! ARGH

     
  49. Anonymous |

    the only problem ive had with mine is that sometimes the phone played the wrong ringtone to the one that i have set.....annoying but not tht bad

     
  50. Anonymous |

    ive had my n97 for about 3-4 weeks on contract and the profil is sayin its on offline but when i try to put it back to general it says insert sim card when its alrready in any know why this is?

     
  51. daham |

    Try taking out your sim card. Clean it (the contact)with a clean cloth and put it back and boot it. Normally it worked.

     
  52. masba |

    I have my N97 for a week now.
    It is a phone designed back in 70's. Full of bugs.
    1. Photo viewer could find photos in external memory
    2. hang all the time. Had to off-on 5/6 times in 2 hours
    3. Photos just taken do not appear in Photo viewer
    4. Music player cannot play at random
    5. Answering a call can cause one to have heart attack.
    6. cannot use scroll to the next item when viewing (i.e.photos) from File Manage.
    7. the list goes on...

    I have been Nokia fan since the early Nokia 101. Been buying Nokia for all family members. N97 will be my last. Can never trust this kind of company anymore.

    Will Nokia refund my money for getting me to buy a phone it says so much good about? It cost me so much money I could buy 2 netbooks, and what I get (and stuck with it) is a lousy and useless phone.

    Dear Nokia, please contact me for explanation, you owe me one, if not to others who have been equally cheated. My email is matsaad@gmail.com

     
  53. jiblo |

    Hi,
    I've had this phone for about 10 weeks and love it - mainly because of what I use it for - i.e. watching business training videos. Bought it for the huge (32GB on board memory +16gb on card). Had all the problems people are talking about until I deleted a host of programs it came with. Also disabled the Clock Alarm which tends to freeze the phone until you remove the battery. Also Nokia site says it works with Windows 2000, It doesn't!. Now phone generally works fine. Was looking forward to the v20 update but now wont touch it with a bargepole - hope Nokia is able to come out with a fix that actually works.

     
  54. Anonymous |

    memory problems are known on nokias i had n95 8gb, 5800 and now n97 whan say you have not enought memory just delete some of your message or clear calls and turn off and on your phone and it will be OK :) works for me but alarm is bugged and i have nokia logo on screen after chargind for 1h maybe 2 but than disapear :) that is all i can find for now :) and batery is little wormer just cool it :) easy remove batery for 5-10 min and will be fine :) try to charge it all night 1 time at least :) n97 is awsom and don't worry it's still new phone and softwere will come new and will be better :)

     
  55. Justo |

    I bought my Nokia n97 on contract 5 weeks ago. Three weeks ago I took it back because of memory and application problems and it was replaced with another new n97. This one is even worse - the screen constantly freezes after taking a call, there is a rattle in the phone, applications like GPS and facebook do not work. I'm taking this one back and claiming breach of contract. Never buying another nokia, worst phone EVER! You wouldn't wish it on your worst enemy.

     
  56. Anonymous |

    This phone takes too much stick for my liking, without looking at the thing wrong theres so many thing right about it. I think its an awesome phone and most people are impatient with it. My unlock flicker things get stuck sometimes and the alarms a bit off by a minute or two, but im willing to overlook this for what u get out of the phone overall. The ovi maps with "tomtom" capability is sick!! and as far as memory goes..... some ppl are saying small - who the hl needs more than 32gig on a phone. Just give the phone a break!!

     
  57. Trevor |

    I completelt agree, the NOKIA N97 (after 6 month s) is a PIECE OF CRAP..terrible.

    Crashes,resets, drops call, terrible connection, teriible call quality, hand free bad, terrible!!

     
  58. Marcus |

    Waa waa, boo hoo - what a whiney bunch of posts. Sure the N97 has many bugs but so did the iphone when it was first released, if you didn't want to get a cutting edge phone with the risk of some things not working immediately, why did you bother getting it in the first place?!

     
  59. Moe |

    It's peace of crap,
    i bought the N97 15 days ago, and i'm willing to sell it in cheap price as it is not recommended in the market which i just noticed unfortunately, but i took the rock in the ass.

    Never trust N97...
    the first 2 days it freezed and i restarted the mobile to make calls.
    plus, it has very bad coorespondance in the movement on the screen.
    the touch screen is just a peace of (Sh*T).

    I highly recommend IPhone as it will be the top of all mobile phones. (Touch screen based)

     
  60. Anonymous |

    I HAVE BEEN PASSED FROM ORANGE TO CARPHONE WAREHOUSE AND NO ONE WANTS TO ACCEPT ANY FAULTS - ALL THEY HAVE TO SAY IS 'NOT THAT I AM AWARE OF'
    I SPENT £70 ON THE HANDSET WITH A MONTHLY CONTRACT AND QUITE FRANKLY I AM SO VERY ANNOYED THAT A SO SAY TOP OF THE RANGE MOBILE LIKE THE N97 AND NOT WANT TO SORT IT OUT!
    KEEPS SAYING MY MEMORY IS FULL SO I CANT ACCEPT MESSAGE - DELETED MY MESSAGES AND STILL SAID THE SAME THING - BUT THEN WOULDNT LET ME OPEN MY PICTURE FOLDER TO DELETE ANY OF THEM - INSTAED I HAD TO UNINSTALL SOME APPLICATIONS I HAD PAID FOR - WHAT A SCAM!

     
  61. Rich |

    Has anyone else had their unlock key come off. I now hate my N97, I was excited to get it but it seems to cost more and more and at the moment I am without a phone. It is the most rediculous phone i've ever had.

     
  62. Anonymous |

    At Last someone else who had lock button drop off, I have had the offer of a claim on insurance or a N97 mini, any thoughts?

    Is there a simple way of freeing up memory

     
  63. Linsay |

    Is there a different model selling in Australia??
    My N97 had a slow response to answering calls from being locked but it seems turning off Wireless LAN scanning & stopping the scrolling photos for the wallpaper sped that up.
    Phone is otherwise fine, it syncs with Outlook immediately on connection.

    Linsay - Brisbane Autralia

     
  64. Anonymous |

    Im on my second Nokia N97 and because the 1st one the touch screen stopped working i couldnt even answer a call or open a txt message!
    Now my second handset is starting to do the same thing again! what is happening with these buggy N97s with crap internal memory and buggy home screen1 and dodgy touch screen! i demand a recall!

     
  65. maria |

    Omg....I m desapired....after 1 month my touch screen is not working,and when I choose aplications (for example),then open me something else...HEEEELP PLEASE

     
  66. Anonymous |

    After 4-5 months with my N97, i wouldnt advise anybody to get 1!!

    Im now awaiting delivery of my 4th handset due to problems with the previous 3.

    1st phones headphone socket was faulty and i got sound in one ear (both if i turned it constantly) and the message icon didnt disappear after all messages were read.

    2nd phone crashed and basically wiped itself out after updating the software to the verion 2.0, it was sent to a local Nokia repair centre who deemed it unfixable and sent it away to Nokia who sent me a new handset.

    3rd phone was going fine, i had 1070 songs on it, took plenty pictures, then afetr switching it off one night, it crashed like the 3rd phone and has gone through the repair process again, ive been told that, again, it is finished and i will be recieving a new handset!!!!

    I have lost contact details, pictures, money in my tariff and ive also had to buy a new phone to use as a back-up. Yes i should have backed up contacts and things, but id never in a million years think id be on a phone a month!!!!

    First time ive had a Nokia, its the last. I will be getting an iPhone.

     
  67. Anonymous |

    i ended up here from google but nevertheless....Nokia N97 sucks...mine keeps on hanging atleast half of the day, the phone rings but the touch screens doesnt respond so i can answer...full of crap for 650USD...i was a nokia fan but now iam a nokia hater...asholes

     
  68. Raymond Currey (New Zealand) |

    Looks like everyone is a bit dissapointed in the N97's. And fair enough too. I'm on my second N97 within 2 weeks. First one the GPS just stopped working, even went out in a paddock for half an hour but no luck. reset the phone by removing the battery and then it wouldn't restart. They replaced the phone and now the second one, the lock key has broken off by sliding the phone into the stupid pouch they give us in the packs. Nokia should seriously fix this phone as the main problems are caused by a lack of system memory. 32Gig is great for music but doesn't help the phone run does it? NO! Pile of crap!!!!!!

     
  69. Anonymous |

    I got My N97 here is Canada. OMG I swear worst phone ever. Random restarts so much. I even cannot talk to anybody with peace.

     
  70. Srečko |

    Hello. What new can I write here... My phone is often even working. The main things that bother me are the following:

    - Locking when receiving a call. Call cannot be finished, phone must be restarted.
    - Memory issues: Always I have to delete SMS messages. I set the storage for SMS messages on D:, but every time I connect the USB cable it switches (and stays) on C:.
    - Pictures taken with flash are blurry, since the flash is somehow reflecting into the lense.
    - Usually rings with selecet melody, but often with nokia tune.
    - Once it heated up and emptyed the battery totally.
    - Sometimes it switches the theme to nokia basic theme for no apparent reason.
    - Horrible signal reception. If I'm having it in my pocket I'm mostly unavailable. This one is bugging me the most.
    - Sometimes it locks up to such a degree, that I have to remove the battery to restart it.

    Otherwise it is a nice phone with great display and touchscreen, but I'm sorry that I bought it. I had Nokias from 5110, 3310, 6310i, 6100, 6230i, 6233, N95 8GB and finally N97... I was never cheap on the phones and I love N97 functionality, but with so much errors, I would be most happy if Nokia would take back the phones and give us something else. But I guess, this will not happen. I will wait couple of months more, but if the solution won't come, I will be forced to cheaply sell this phone and buy myself something else. I hope that people at Nokia are reading this.

     
  71. Anonymous |

    Yes i am using nokia n97 too.Its is full of bugs and problems...
    I wish i bought an apple IPhone.
    Posting on nokia forums about ure problems wont help since the ydont care to repply to you anything.Nokia should say sorry for all the problems it made with this phone and let us swap them for a new ones.Since Cannon did it with their buggy camera i think nokia should do it too.but nokia is not taking its consumers seriously and they aint a serious company after all.

     
  72. Anonymous |

    THE N97IS THE WORST PHONE I HAVE EVERHAD IT HAS TOO MANY FAULTS BUT TO NAME A FEW- UNLOCK BUTTON CAME OFF,FREEZES ALL THE TIME,SPELLS STUPID WORDS ON PREDICTIVE TEXT, APPS ARE CRAP, SIGNAL IS CRAP, INTERNET ALWAYS SAYS UNKNOWN WEB BROWSER, I WANT TO SMASH THE STUPID THING UP ,OFF TO MAZUMA MINE GOES AM GOING BACK TO MY SONY ERRICSSON K800I TILL I SAVE FOR AN IPHONE!!! DO NOT GET ONE!!!!!!!

     
  73. Mariam |

    I have the same problem as Masba, specially the photo issue! I cant see or find any photos or videos i have taken in the past week. please someone help, there were tons of imp videos of my son's 3 rd birthday and its killing me :(

     
  74. Anonymous |

    is anyone having an issue with reciving textes. had the phone for 4 months now and havnt experianced any of the mentioned issues however since yesterday it has been reciving textes that i should of recived hours and even upto a day ago and multipule of the same messages :s it rather homo!.
    and yes i do use my phone regulary its an n97 with 3.2 gig of pictures and 17.9 gig of music. i sent 5583 textes last month and made 4492 calls. is it jst me or dose anyone else have this issue?

     
  75. poison_ivy |

    @Meriam. Do you have a memory card installed? Try searching for your photos there. If not, try connecting your N97 using the USB and going to the settings so that your pc would detect your phone as a "mass storage device". For your windows explorer, try searching for your photos manually.

     
  76. Anonymous |

    Had my N97(s) for just under 6 months now. Had to replace the first one after a week. I've had all the problems listed above but the main one is the phone memory running down. I've had the firmware re-flashed twice at Nokia Care centres, most recently on Tuesday with v20.0. It's now Thursday and in 2 days the phone memory has gone from 25mb to 17mb and falling. It seems like the memory space reserved for texts and emails isn't released when the text/email is deleted. Before my first re-flash I was down to about 6mb of phone memory and it claimed that I didn't have enough free memory to send a text even though I had deleted everything! I'll be sending this back under the unfit for purpose rule and getting a refund. Shame really as I really like the things the phone does, and the flip keyboard too. I could probably live with the other bugs but the low memory problem makes it unworkable. Bad Bad Nokia!!

     
  77. Anonymous |

    i am FURIOUS with my n97. had it since june and within the first 2 weeks the lock key fell off. it cuts me off halfway through a call, freezes, the light wont go on and some of the letters on the keypad don't work any more. Every time i put my charger in it felt loose and it got worse and worse until it refused to charge and kept beeping and coming up "not charging". THEN the bit where you put the charger in fell apart, so now the charger wont go in at all it just falls out. Not been using the phone since xmas time because the battery is dead and im expected to pay £80 to get it fixed. they can fuck right off. not happy in the slightest

     
  78. paris |

    worst phone ever..
    can I have my money back?

     
  79. Anonymous |

    I have had to return my 2nd Nokia N97 to Vodafone in Ireland. It is the worst piece of crap that was ever marketed as a top of the range phone. I paid 300 Euro for mine so I expected a top of the range product instead I received the worst piece of shite imaginable. NOKIA should reimburse every customer with a new phone that actually works. Vodafone & other service providers should compensate their customers for the frustrating NIGHTMARE they put them through by promoting this CRAP as a phone that works.
    If any VODAFONE mangement are reading this, talk to your real technicians & they will tell you that this NOKIA N97 is not fit for a recycle bin! BURY it in the graveyard where it belongs. Also try & inform your customer support that it is there job to actually support the customers. After sales service from VODAFONE in Ireland is as bad as the phone!

     
  80. TX BOY |

    I couldn't agree more with some of the comments on here. The N97 is the worst phone i've ever owned. I had two Sony Ericsons before which were superb, why oh why did i bother. The biggest gripe i have, is despite all the gimmicky side of things going wrong, it doesn't even do the most basic thing of funtioning as a phone. I get answer phone messgaes 1- 2 days after they've been sent and texts too, after switching it off and on again they all come flooding in, it's shockingly bad. One thing it does funtion well as is a football, as I discovered recentley one night after a few beers when the thing let me down numerous times in the day and night, hence i'm now looking for a replacement, but i'm only 7 months into a 2 year YES 2 year contract. What was i thinking ? ? ? Should have gone for the I phone 3gs ahhhhhhhhhhhhhhhhhhhh.

     
  81. sarah |

    i love my n97 but it has so many freaking problems.
    *camera application turns itself on and off
    *lock button fell off
    *randomly freezing
    *not turning back on
    *randomly disconnecting from usb
    *memory problems
    *extremely slow
    *touch features freeze
    *web shuts down randomly
    *pages dont load properly
    * comes up with a white screen when it doesnt want to do something.
    *the list could go on.

     
  82. Anonymous |

    ad my n97 since july09 wrkd perfect untill b4 xmas wen touch screen went got it fixed workd agn

    now 2day im avin 2 go 2 the vodaa store agn cos it keeps saying not chaarging also aaarrow key button is broke been held 2getha by sticky tape
    aaa button is sticking caant help doin multipule aaaz

    i thought 1ce i upgraded 4m w595 my problemz would be over

    never trust n97
    w595 or aany oder sony

     
  83. Anonymous |

    My N97 has been replaced 3 times just because it cannot be fixed and its just the same problem with this new one. when I switch it on it just show the nokia sign and unless I take the battery out, the sign will be there until my battery is dead. well I am taking it back again. very unreliable gadget.

     
  84. Jayn97 |

    Hey guys erm yeah ive had my n97 for 5months now and ive had no problems with it erm i think all these problems are to do with the firmware on your phone. Download the latest 2.0 firmware on your n97 but before you do it make sure you do a hard re-set hope this helps im pretty sure nokia will release a firmware update to make the phone as good as it was meant to be.

     
  85. Anonymous |

    hahaha all of use have problems i love my n97 its the best phone out there im so lucky

     
  86. Anonymous |

    I bought the n97 mini last december, i am very disappointed.... the worst part is that nokia does not give a shit...... I have nokia 6600, 3330, n93, n95 8gb, n97 mini and 5210. THE WORST ONE N97......n93 was fat and ugly.... i am WAS big time nokia fan....but nokia does not care about its customers.... :(

     
  87. Anonymous |

    i have an n96 besides the n97, and except for the touch screen , the n96 beats it hands down. it doesnt have any of the problems this brick has and the games are always full screen . Try to find a full screen racing game for the n97 , there are 3 and also when you are right in the middle of say filling out a purchase form, the net disappears. I have both opera mini and skyfire and they are slow as shit. Im using AT & t . the fastest 3g network my ass! Amazingly, I typed this using my n97 and it stayed on! It still sucks. Ever notice how many times you have to push the capital letter arrow to go

     

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